Layne is a fantastic technician. He explains everything in general terms and provides options on how to proceed. He always has a smile on his face and is respectful of our business.
Jeff did a great job and explained everything in simple terms that were easy to understand. We would like to request Jeff again on our next scheduled service appointment.
From the front office staff to sales/marketing to the field technicians, the service has been professional, polite, responsive, courteous and timely. Superior is a proper name for this HVAC company because my experience has been service, not only meeting expectations, but exceeding them. Although this review is related to a just completed total system replacement, I have been a customer since Feb. 2015 and have enjoyed doing business with Superior throughout.
I would never recommend any other company than Superior!! They went WAY ABOVE AND BEYOND for me to restore my heat during these frigid winter days we've had!!! They clearly communicated my pricing options and helped me come to a solution that I could afford to have heat back in my home right away! Don't think twice about calling Superior... they are THE BEST!! Mike Burford is amazing!! He truly saved us!!
Servicing duct work and an inspection of units at the establishment.
Serving a Bryant package unit . Replace filter dryer and cleaned piston.