Long cold wait

Cristin from Bethesda, MD

1205 days ago

It took more than two weeks to get the part needed to fix our geothermal unit which left us in a very cold house over the holidays. Collin did a great job with fixing the unit once the part came in, but it was an exhausting process with the company with daily phone calls. My understanding is the wrong part was ordered initially and then shipping was a nightmare with the holidays, even though we asked for overnight service. The customer service was friendly on the phone, but it’s hard to keep trusting that they are doing everything they can to fix the situation. We finally have heat, but I’m not sure if a different company could have fixed in faster.

Great service

Edson from Bethesda, MD

1799 days ago

Easy and efficient

Great Customer Service

Astrove from Bethesda, MD

1864 days ago

I really appreciated the personal response over the weekend and scheduling an early visit and a call when on his way. Great customer service.

Quick response. Efficient

Gogtay from Bethesda, MD

1865 days ago

Great Service, Arrived on time and did great work

Michael from Bethesda, MD

1967 days ago

Really pleased. They showed up on time and did a very nice job!

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Response from Supreme Service Today:

Michael thank you very much for the great review! We are thrilled to hear you had such a positive experience with Supreme Air. We look forward to assisting you in the future! Have a Supreme day!