Upon arrival both systems operating. Downstairs system has very dirty filter restricting air flow, no replacements of a proper size, advised customer need replacement ASAP. Outdoor operating but coil is very dirty on 2 of 4 sides, recommend getting cleaned. Upstairs unit under high load, space kept at 80 degrees. Otherwise operation acceptable. Recommend ez trap for condensate line to protect. System’s condensate line drains to gutters. Outdoor operation normal.