Our service person went above and beyond in every way- sorting out a complicated issue - taking the time needed to both solve the problem and explain everything thoroughly. Completely profession, expert, patient and friendly. Decided on their maintenance contracts too bc of the prompt and excellent service as well as reasonable cost.
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Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Colin was right on time for the appointment and did an excellent job.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
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On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned it for furnace,checked master bedroom unit but didn't hear any noise,whoever mr Richard recorded the sound that unit makes ,i then checked system pressures which normal ,checked compressor ,units are running normal .
Installed two three-quarter Maxi trolls on each gas manifold
Fall pm on 10/30/ 19 On arrival I sanded the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition checked all other electrical connections set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced checked blower motor checked all other electrical connections checked temp rise DT 51 made for hi 45-75 low 30-60. unit tested unit operating normal at this time. Recommended Uv lights installation and Ez trap installation to avoid future problems.
