We were very happy with the customer service provided during the check-up visit for our geothermal system. The rep provided helpful information on us with regard to the setting of our system, as well as courteous and friendly service!
Response from Supreme Service Today:
Thank you so much Tim, we really appreciate your feedback. We're so pleased you were happy with the customer serviced provided. We're also glad to hear that Youssef shared his knowledge of Geothermal systems with you and was courteous and friendly during his visit. We're looking forward to our next visit for your fall check up and hope you are too. Have a supreme day!
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What a friendly, thoughtful, helpful service technician. He cleared up an misunderstanding I had about my system.
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Replace one voltage distribution systems. This is an electric boiler and it operates normal but had one voltage distribution system was extremely burnt and caused the casing of the high voltage wires to burn at the terminal block. I replaced the side voltage distribution system and cycled the unit. Unit is operating normal. I waived the evaluation fee and took a 15% discount to get the repair.
On arrival set units to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked water pressure and raised it ,checked drain and cleaned it.units are operating normal
On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked water pressure and raised it,checked coil and cleaned it,checked contactor ,cleaned drain .unit is operating normal at this time
Fall pm on 01/11/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter unit operating normal at this time.
GEO WATER FURNACE FALL PM COCKEYSVILLE MD
Fall pm on 01/09/19 On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters and replaced recommended to cleaned duct system units operating normal at this time.
Replace 50 gallon electric water heater holding tank on geo system install new ball valve pan and expansion tank to bring up to code
Will return tomorrow 1/5/19 to install water heater
GEO Wayne Water furnace fall pm Glen Arm Md
