Upon arrival I went to thermostats and found both zones at setpoint 72, but humidity is in the mid 60s for both zones. Per Alex I shut off power to system and swapped thermostats from master bedroom and guest bedroom next to it. When I removed master Tstat I found large air gap where wires are fed, sealed gap with insulation so it doesn’t give false humidity readings, this Tstat uses temp sensor for temperature but Tstat itself reads humidity. Guest bedroom Tstat didn’t have a gap, insulation was already inside. Then I went to attic and reattached bypass duct. Calibrated bypass so customer doesn’t hear air pressure. Returned power to system and programmed each thermostat. Per Alex I turned off dehumidification for guest bedroom but left it on for master, and changed settings so dehumidifier doesn’t run with ac. Went to cubes in basement and found no faults or lockouts. Was asked to call Water Furnace regarding the E10 compressor monitor faults, 2 in prior service but 0 faults o