Colin was very thorough and knowledgeable. I had an issue when I called and was told someone would be there between 12 & 4pm but Colin was earlier than that. I thank God for you all. I don’t want to forget Rodney who was very much concerned with getting some one out to the church to help us. God Bless and again thank you!!!
Overall Experience
Quality
Price
Convenience
Joe appeared on time and ready to help with our system. He did an excellent job in explaining the status of the system and also recommended improvements, including a surge suppressor. I would like him to be our regular tech.
Overall Experience
Quality
Price
Convenience
Customer has 3 RTUs and would like them inspected because they are smelling gas. Found cracked heat exchangers on units 1 and 3. Shut off heat for both until they are replaced. Also found bad control board for unit 3, not running at all. Uploaded equipment info so office can price out maintenance quote too.
Fall pm Set the unit to call for heat I sanded the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition muesured flame sensor measured ignitor measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter cleaned checked heat exchanger cleaned checked all electrical connections I side the furnace unit tested unit operating normal at this time.
VOLTAGE ABSORPTION SYSTEM REPAIR ALSO ADD HARD START KIT TO AVOID FUTURE PROBLEMS Service call 09/24/19 on arrival set unit to call for cooling measured supply and return air temp no DT checked electrical connections checked voltage and amps checked air filter checked condenser drain line checked outdoor condenser unit checked voltage absorption system is fell below spec so I suggested replacing now to outdoor unit to operating also I suggested the additional of the hard start kit to ease all electrical strain on the compressor and other electrical device in the outdoor unit.plus it lowers energy consumption I wired in with new dual run capacitor l tested start up and unit began operating very smoothly without any hesitating checked electrical connections checked voltage and amps measured pressure and temp and they are ideal indicating zero leaks measured superheat and subcooling unit operating normal at this time. Collected $621.70 on C.C on file
Installed whole house surge protection and main electrical panel.
Fall pm 9/17/19 when I arrived I checked thermostat for and codes saw no codes. but when the customer is explain to me what kind of code or error they came up on the thermostat, as I did my p.m. inspection I noticed that outdoor condenser unit coils were dirty needed to be clean I recommend that get done today customer sign gave me a check for payment I will turn check in tomorrow morning also recommend UV lamp, Surge protection for the whole house. Customer will need a reminder to get these items installed once truck stock come in. I also did a return visit phone for a customer for these recommendations to be installed. I checked heat pump unit all components amperage electrical connections call for cool delta T 59 return 73 turn system off then called for heat delta T supply air 139 return air 75*
Fall PM 09/16/19 on arrival call unit for cooling checked checked all electrical connections checked voltage checked wiring checked drain replace filter on unit recommend indoor outdoor coils to be clean customer agreed and sign i recommend plumber come out and check old exist Icemaker line in basement small leak.
On arrival set unit to call for cooling and heating,measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and coils,caps,Contactor ,filter.found indoor coil dirty and capacitor under manufacturer specifications.unit is operating normal at this time.
Spring Pm On 05/02/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters cleaned checked condenser coil outdoor checked psi checked compressor capacitor checked all other electrical connections unit tested unit operating normal at this time.
