Did not arrive within 4 hour window.
Response from Swift Services Heating & Cooling:
Hi Ed, here at Swift we make sure all our customers' issues have been resolved before we move on to the next job. While this commitment to excellent service is what sets us aside from others, it also can mean sometimes the technicians run later than expected. The plus side is you know that you'll never have to worry about our technicians rushing through a job or just leaving when they are out at your home.