1st Appointment on March 15th and was canceled by Karen , we were never informed until I called the office 90 minutes past appointment time . Rescheduled for March 22nd and wrong Tech showed up at Appointment. Rescheduled again to April 26th between 12 and 4PM. I called at 315 PM and again at 330PM only to find out that Tech ( Paul ) was running late and would be there past 4PM. Scheduling person Karen needs better communication skills. Paul our tech is great and we have no issues with him, we request him every time. But someone over books his schedule.
Response from Swift Services Heating & Cooling:
HI Mike, I passed along the information to our General Manager and he will be in touch with you to get this issue resolved.
