Thanks again for the bio of your tech's and their pictures. Living in CT and renting to families who have children, it creates a safe environment when I can text them pictures of the persons coming to fix a problem. This was a preventative maintenance and I appreciate the fact that it was done when scheduled.
Response from Swift Services Heating & Cooling:
Hi Kevin, we are in the process of going completely paperless as part of our mission to be a Greener company. We like to stay on top of technological advances in the industry, which is why we use the best dispatching software, which will out a dispatch notification when the technician is heading out to the customer's home. This is a courtesy to let our customers know and can see how long until the tech will arrive, it is also a safety feature so you can see who the assigned tech is coming to your house. We are glad to hear you enjoyed these advanced features.