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The manner, work and efficiency of the technicians was excellent
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During my Furnace inspection a gas leak was detected. Tiger was able to order the part and replace the same evening; which was important as the temperatures were in the teens. My only issue with Tiger is their price. Because I needed the work done that night, I didn't have much time to compare prices. On average other companies would have charged $300-$400 less for the same job!
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Rick did a great job for us today. He exceeded my expectations as he was both efficient and very helpful. He brought a couple of issues to light that need our attention. Thanks so much for your attention to detail and service. I did forget to ask you about the door to the HVAC closet. As we rehab this old house, I want to replace that closet door. The old one was vented, but I believe the sales rep that sold us the new unit told us we wouldn't need the new door to be vented. Would you please confirm for us. Again Rick, our sincere thanks. Best regards, Chris Ofallon, IL
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Antjuan Was on time and diligent in inspecting the furnace. He walked me through the entire process and offered some helpful suggestions.
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We had a very positive experience with Justin H. He was very patient and thorough. The crew who did the actual excavation and installation of the new sewer line was very good. They were able to complete the work ahead of schedule.
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Steve and Antjuan did a wonderful job!! I love that Steve always has a cheerful and helpful spirit. Antjiuan was great and showed me the work and very personable and professional.
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Kenny H was friendly from the minute we met him to the minute he left. He was honest and forthright with his opinions of the best service we would do with. He already knew that we were going to have someone come tomorrow to talk to us about a new install so he took his time to get our A/C cleaned so it would run as properly as possible. Kenny H also sold us a Tiger Club Membership and took the time to explain all of its benefits. When he was leaving I asked if he would be doing the install and I was kind of sad it wasn't him because he was such a nice man. Honest. Honest. Honest. I liked his communication skills.
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Overall Experience
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Overall Experience
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