Have any feedback for us? We'd love to hear it! Call us at (618) 491-6366 and let us know how we are doing.
We have had experiences with 5 of your technicians, all have been very knowledgeable, polite and respectful. We cannot complain about any of our contact with your employees.
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Janelle was very cordial when I spoke with her
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Aaron and Chris did a great job installing a new water heater for us and even more pleased they resolved our problem on a holiday weekend! Can’t beat that customer service. Thank you!
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The technician was professional and friendly. My issue was quickly resolved and the system is working properly.
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I called Tiger at 7pm on a Friday and was scheduled for the next day. Technician arrived around 11am and the issue was quickly resolved. I am super happy with the service!!!
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Nate was amazing. 5 stars for him. He told us our work would be completed on Monday. Aaron was here to do paperwork on Monday that had already been completed on Saturday. He dropped off parts and informed us our repairs would be done shortly after he left. Good thing we called because main office had scheduled us for Tuesday. Day four of no water in our home. Not once were we told Tuesday until we called and complained. Multiple phone calls from them saying Monday. They say they needed a signature to finalize. Okay but you couldn’t get that on Monday and do the work then? Why put us on the schedule for Monday then change it without informing us? Terrible communication. Joe who actually repaired everything was great as well. 5 stars to him. They also kept insisting on us getting the halo system when on day one we declined. Called to decline after we received our confirmation estimate. Declined to aaron when he came. Then declined again when joe came. Nate came in and had us sold on doing all of our needs through tiger. Home office messed that up and we will not be calling Tiger for any future projects. I apologize for the low stars review the ones who came to our home were very good and I don’t blame them for our terrible experience.
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Excellent service…Sam n bryce(I thought his name was Brian…oops, we awesome. Perfect service!
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They were professional & very courteous. Cleaned up great afterwards & gladly answered all our questions. Would use them again!
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Marcus & Aaron provided us with excellent service today. Both are very professional & knowledgeable in their work! Never slowed down for one minute. We would recommend their services to anyone! Thanks for the quick response!
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Very professional diagnosis service call on a Sunday. The repair work was just as good. Thx
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Not only does Aaron KNOW what he is doing- he is easy to talk to! He is out standing.
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Sam and Brandon did an excellent job installing tankless water heater. Very knowledgeable and professional.
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We had a corroded ice maker line that was beyond my ability to fix. Aaron was prompt and courteous and had everything cut out, reinstalled, and flowing in less than an hour. Very happy!
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Customer service review for Janelle!!
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