Arrived at customer's house for leaking system. On arrival customer showed me to air handler unit.. Drain looked like it was putting pressure on the drain Pan. Water was leaking from the back of air handler unit. Went outside and trap was not on end of condensate line. Put trap on condensate line and shortened drain line coming from air handler so it would not put tension on the front of the drain Pan. Started off unit and unit continue to leak. Unit has a cracked drain Pan and I believe is incorrectly pitched. Customer would like an estimate to correct these errors. Customer decided to sign up for taps planned. Collected payment and signature and left. Customer happy. Unit is currently sitting at 39" from the floor in the front.