Cliff was great! Friendly and efficient service on the heater. Had some great advice regarding CO2. Thanks!
I had an all around great experience! I felt valued by everyone on the team. I really appreciate when a company follows through and does what they say they'll do. I called with questions about a plumbing issue in our shower and Jason (or Justin?) took the time to listen and answer as he could. He then took down my information and called back promptly with pricing for the job. I was able to schedule for the next day and Brady was on time and happy to be there! He went above and beyond and even snaked out drain. Prices were great and we're just happy to have it all done so quickly!
Response from Triple-T Plumbing, Heating & Cooling (Utah County):
thank you very much for your business and we appreciate the time spent to provide us feedback on our staff.
I am still concerned that my electrical box on the wall behind the unit wiggled loose. I guess it was because of that week when we had 3 major thunder storms and water poured off the roof onto the unit.
Lance gave me a courtesy call before arriving which I appreciated. He also took time to explain what he was checking and why. Also great conversation, very personable and professional. Tripe T has always provided us with outstanding service.
Response from Triple-T Plumbing, Heating & Cooling (Utah County):
Thank you very much for the years of business you have provided to us, we really appreciate the feedback as well.
Always on time, respectful, and the technicians know what they’re talking about.
Response from Triple-T Plumbing, Heating & Cooling (Utah County):
Thank you for the feedback regarding our staff and please know, we appreciate your business
Technician was good. Pricing was high.
Wow shoe covers! Impressive Lane was great to explain a component that was weak and could soon fail, we had him replace it today, no sense waiting for it to fail in the middle of summer.
Response from Triple-T Plumbing, Heating & Cooling (Utah County):
Thank you for the great feedback and we appreciate your business
Really nice guy that took the time to explain everything to me. Super pleased with all the service that was included for that price. Have only ever used triple t because I feel like I get the best service for the best price! Thanks
Response from Triple-T Plumbing, Heating & Cooling (Utah County):
Thank you very much for the great feedback, we appreciate your business and the trust you have in our company!
Response from Triple-T Plumbing, Heating & Cooling (Utah County):
Thank you for your feedback and your business!
I have used Triple T’s semi annual service program for several years now. I really appreciate their professionalism and great service
Response from Triple-T Plumbing, Heating & Cooling (Utah County):
Thank you for the feedback regarding our service, we very much appreciate the business you have provided our company and we look forward to visiting again.
Friendly, knowlegable techicians. Not pushy.
Response from Triple-T Plumbing, Heating & Cooling (Utah County):
Thank you for the feedback and allowing us to assist you.
Perform preseason heating tuneup on gas furnace
Performed preseason tuneup on gas furnace and humidifier
Cooling tune up on air conditioning, checked electrical components, temperatures, static’s, and replace with high-efficiency filter media
Heating tuneup, cleaned and serviced, cycled, checked operations.
Heating tuneup on high-efficiency furnace, also change out high-efficiency filter, clean the ignition components, check all electrical, cycled and checked performance as well as carbon monoxide OK at this time
Heat tune-up on furnace, cleaned Ignition components and checked electrical. Cycled on and checked operation. Also no co in airstream or visible cracks in heat exchanger
Performed heating tuneup on furnace, cleaned and inspected electrical connections and ignition components, check combustion and cycled on operating at this time. Install two CO detectors, and a water alarm.
Replaced thermostat and furnace air filter thank you!
No heat found control board shorted internally as well aAs the contactor in the condenser. Due to cost and age of the equipment recommend system replacement scheduled designer to come “new system on Monday
Furnace not heating, found flame sensor has weak signal. Clean flame sensor and cycled operating properly at this time