1111 Jupiter Rd.#201-C
Plano, TX 75074
9724249233

Local Reviews
for plano, tx

Rated 5.0 out of 5 stars based on 34 customer reviews

Best customer service EVER!!

I have been utilizing repair/maintenance services for my home for well over 25 years and Trotter Air is by far the most satisfying I have ever experienced. It is a family owned company, and three generations have been directly involved in servicing my HVAC system. A few months ago Trotter Air replaced my entire system, which was of course a major expense for me. We talked at length about the various options before I made my decision and they were honest and upfront about the various options. I can’t say enough good words about this company. If you have any issues they are on the spot quickly to fix it. The nicest, kindest people I have had the pleasure to work with. Treat you like family.

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Great service. Chris always does a great

Chris always does a great job. He has helpful suggestions and shares his observations. He is always friendly and very professional. Always good to see Chris.

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Thumbs up for great customer service!

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Best

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Awesome service & price!

We’ve got an older model Bryant, and it had been giving us trouble lately. I called Trotter Air, and the same day Chris came out and figured out the problem, explained the problem and the fix in lamens terms (which was great for me), and fixed the problem. He ran several tests before leaving to make sure the system was running perfectly, and said to call if there are any other problems. We’ve had Trotter Air fix our air conditioner twice now, and both times they came right out, we’re extremely polite & professional, and gave us a great price. I would recommend Trotter Air to everyone. Thank you, Chris for doing such a great job! You’re the best!!👍🏻

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service contract

Have done business with Trotter Air Services since 1978 and find they to be reliable. If it ain't broke they don't fix it, in other words they don't do work that does not need to be done.

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Dependable friendly service

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As always- dependable & great service!!

Always great service.

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Excellent & Dependable Service

The Trotter Family have been servicing my HVAC units for 2+ years. Quality products, great customer service, dependable and fast. I highly recommend!

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Absolutely great service, an unexpected response time, and a quick and complete installation.

I found the individuals at Trotter Air extremely knowledgeable and friendly. Sean took time to show and explain to me all about the products that I was inquiring about. I had done a lot of research in advance. I knew what my needs were. And after discussing them to him, I realized that there was so much more that I had not considered. They were things that helped to reinforce my decisions. I am extremely pleased with the AC system they installed for me. After making the decision to puirchase the AC system, there were no worries, no delays, no tensions, no surprises, no disappointments, etc. Hopefully you're getting my impressions of this buisness. And yes I did purchase an additional item that I had not considered, being unaware of it. I believe most will consider it when discussing AC filter ratings and in home effectiveness. I paired it with the filter rating that I am confortable with for both health and technical reasons. Trotter Air can explain. Google 'REME HALO' and watch a few videos. Decide for yourself.

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Great service!

We have used Trotter Air Conditioning for over 20 years and have always been prompt, courteous and efficient.

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Nies

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Fantastic Service

Our ancient (33 year old) AC system was original to the house finally quit cooling, right before we went on vacation. We were able get everything scheduled, while out of town and installed the first work day we got back. The more efficient system is easily able to cool our house 10 degrees lower than our previous AC unit.

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Awesome service!

Speedy service excellent attitude and great communication. As always a job well done!

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Don Trotter Annual Contract

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Job Locations
for plano, tx

Chris T.

Chris T. Job Checkin

Servicing two Bryant Evolution air conditioning systems for our customer in Plano, TX.

Servicing two Bryant Evolution air conditioning systems for our customer in Plano, TX.

Chris T.

Chris T. Job Checkin

Servicing two Trane HVAC units for a customer in Plano, TX.

Servicing two Trane HVAC units for a customer in Plano, TX.

Chris T.

Chris T. Job Checkin

Repairing a Trane HVAC system for a new customer in Plano, TX.

Repairing a Trane HVAC system for a new customer in Plano, TX.

Chris T.

Chris T. Job Checkin

Performing a maintenance check on a Bryant air conditioning unit for our customer in Plano, TX.

Performing a maintenance check on a Bryant air conditioning unit for our customer in Plano, TX.

Chris T.

Chris T. Job Checkin

Servicing a Bryant Evolution ac system for our customer in Plano, TX.

Servicing a Bryant Evolution ac system for our customer in Plano, TX.

Chris T.

Chris T. Job Checkin

Repairing three Bryant Evolution air conditioning systems and one Trane air conditioning system for our customer in Plano, TX.

Repairing three Bryant Evolution air conditioning systems and one Trane air conditioning system for our customer in Plano, TX.

Chris T.

Chris T. Job Checkin

Performing a maintenance check on a Bryant Evolution air conditioning system for our customer in Plano, TX.

Performing a maintenance check on a Bryant Evolution air conditioning system for our customer in Plano, TX.

Chris T.

Chris T. Job Checkin

Repairing Carrier and Bryant air conditioning units for our customer in Plano, TX.


Chris T.

Chris T. Job Checkin

Servicing three Bryant air conditioning systems for our long time customer in Plano, TX.


Chris T.

Chris T. Job Checkin

Repairing two Trane air conditioning units for a new customer in Plano, TX.

Repairing two Trane air conditioning units for a new customer in Plano, TX.

Chris T.

Chris T. Job Checkin

Performing a maintenance check on a Bryant air conditioning unit for our customer in Plano, TX.


Chris T.

Chris T. Job Checkin

Servicing a Bryant air conditioning system for our long time customer in Plano, TX.

Servicing a Bryant air conditioning system for our long time customer in Plano, TX.

Chris T.

Chris T. Job Checkin

Performing a maintenance check on a Bryant air conditioning unit for our customer at their office in Plano, TX.


Chris T.

Chris T. Job Checkin

Servicing six Bryant air conditioning units for our customer at their office in Plano, TX.

Servicing six Bryant air conditioning units for our customer at their office in Plano, TX.

Chris T.

Chris T. Job Checkin

Repairing two Bryant Evolution air conditioning systems for our long time customer in Plano, TX.

Repairing two Bryant Evolution air conditioning systems for our long time customer in Plano, TX.