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This company values theirs customers and they work is very efficient from the time of the estimate to the installation
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They put every vent back without damage to the walls. Everything they did with cleaning the vents was done with our satisfaction.
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Explained the reason we had the problem
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The We Care Service Representative Mr. Padilla provided excellent customer service. He provided us with his ID , put proper foot wear on to protect our floor. He was very through with his inspection of all of the required check points on his form. he advises us of the maintenance programs. He represented the company in a professional manner. He is an excellent representative of your company. I would recommend We Care to family and friends.
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Marvin did his best but he had to order the material needed to fix the problem.
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Marvin was very professional, courteous and efficient.
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Chris was courteous, thorough, and answered all my questions.
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We are satisfied with his professional service and courtesy.
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Although the company canceled this prepaid service once and I was told the technician would be at my house between 8 AM and 12 PM, the visit was rescheduled without consulting me, so the technician did not show up until after 3:30 PM. Despite those issues, the technician was very professional and good. He did a thorough check on my system and explained all details. I had decided NOT to go with the service plan previous to this appointment, but Nick was so good, that I am considering signing back up for the service plan. Good choice of employees, as this young man was outstanding! The ONLY reason I did not rate 5 stars for the service was the scheduling issues.
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