Unfortunately when my system was put in it was not done correctly which caused water to back up into the catch pan. I understand that's what it's for in case of a problem but it shouldn't have to be used if it had been set up correctly the first time. Thankfully Chris was my service technician and spotted that immediately and took care of the problem of the standing water and informed his office that an appointment is needed to replumb the pvc drain.
Maintenance on to 2011 Lennox heat pumps Chula Vista
Maintenance on 4 carrier Ac Chula Vista