Marvin arrived early and freed up my afternoon. He was very professional and considerate, taking care not to track any dirt inside my house. He was efficient and explained the A/C performance during the testing. He made recommendations to improve the life of the system and thoroughly cleaned the condenser coil outside.
Antonio and John did a great job. Replaced a faulty thermostat under warranty for no charge. Very professional and courteous and arrived as scheduled.
I would recommend we care to friends. Very satisfied .
Eric was on time and very informative . He explained everything and get a great job.
Would always recommend we care for service!!
We care is on time, clean, technicians are polite and professional.
While all the employees of We Care are nice people I was disappointed by the lack of thoroughness exhibited by all but the last person we dealt with. They underestimated the length of time it would take to complete our job by a factor of three. While they may have been concerned about getting the job done, they missed several items in the upgrade of our heating and a/c system, including not sealing two old, abandoned registers, not replacing half of the intake ducts, and missing most of the ducting during the cleaning of the part of the ducting system that was not being replaced initially. Our "one to one-and-one-half day job" turned into four Saturdays and a missed day of work on a Monday. In retrospect I felt I should have watched all the work being done, questioned the completeness of each person's work, and made sure everything that was promised was actually done.
Jeff was a great service rep to interact with. He was courteous and friendly, and I appreciated that he explained what the service on my AC would entail. I also appreciated his great tips on how to keep my system running in tip-top shape!
Minor wire repair on 2011 Lennox 21 seer system in Upland