I remain incredibly Impressed with ALL Westisle techs & staff. THANKS !
Madison did an excellent job. He fully informed me about the condition of my unit. He was really good about letting me know when he would arrive (that kind of communication is important). He didn't have the proper filter available which is apparently a head office issue. It seems to me, the company should keep an adequate inventory of filters for the service people.
Adam was very thorough and explained what was needed and how the heat pump was working. He was very helpful.
Adam explained what he did in significant detail. I was very reassured about the status of my heat pump and the quality of the service provided.
The tech who came to our house was great to deal with
The overall SERVICE from the Team at Westisle is 2nd to NONE. All my communication & invoicing with Natasha & Ryan has been Perfect. ALL the work performed by Greg is FANTASTIC.
Westisle has been maintaining our heat pump for several years now. The always remind me when the service is due, the technician shows up on time and tells me what he's done. The current technician, Keegan has done our service for the last 3 years. He is really good and pleasant to boot.
In arranging the service work - Natasha was knowledgeable; friendly, polite & efficient. Greg Funk, the service tech is ABSOLIUTELY AMAZING; with superb knowledge, great Customer Service Attitude & SKILL !
Called before arriving a bit early, knew exactly what to do and did it very efficiently. Didn’t have the right filter in his truck but returned later in the day and installed it.
Service was very good from my contact with the company to the on-site service we received.
Pick up Motor from Carrier in Nanaimo and Replace blower motor and perform maintenance
System malfunction on Thermostat and Blower is not working
Completed Geo Heat Pump Preventative Maintenance
Completed Heat Pump Preventative Maintenance
Completed Heat Pump Preventative Maintenance
Completed Heat Pump Preventative Maintenance
Completed Heat Pump & Gas Furnace Preventative Maintenance
Feb 28, 2023 Fan issue on Fireplace, please also move Thermo switch for fan while there.
New customer, Geo Heat Pump Preventative Maintenance . We have serviced this location before , Heat pump is also flashing red alert with waterflo code
Geo Thermal Heat Pump Preventative Maintenance
May 11, 2022 Heat Pump not turning on at all.
May 04, 2022 Replace Flame Sensor & Clean Burners for Trane Gas Furnace as quoted
April 22, 2022 Heat Pump Preventative Maintenance