Christian Rice arrived on time, was knowledgeable and made the repair in a timely manner. Christian stayed to ensure proper function through 2 cycles.
Overall Experience
Quality
Price
Convenience
I got home from work at 8:30 p.m. and an issue within my unit cause my house to be 86 degrees. With one call, John Rice was over in less then 30 minutes. John was able to diagnose the issue and explain it to me in laymans terms so i was better able to understand the issue. John restored the A/C and scheduled to come out to repair the faulty parts first thing in the morning. John was kind, professional, and apologetic about the issues and how it effected my family. I would recommend John and the Comfort Solutions team to anyone who asked. Thanks again John.
Overall Experience
Quality
Price
Convenience
My technician, Chris, was very knowledgeable and helpful in fixing my AC problem. The cost was less than I expected. I will definitely call them again in the future.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Main level unit. Clean drain. Changed filter. Clean flame sensor. Check the electronic components. Checked amps on draft induced motor and blower motor. Both test fine. Fix insulation around line set. furnace running as it should. Master bedroom unit. clean drain. Clean flame sensor. Changed filter. Fix insulation around line set. Checked amps on draft inducer motor and blower motor. Both test fine. Checked all electronic components. All safety switches. Furnace running as it should. Basement unit. Clean drain change filter. Checked all electronic components. Checked amps on heat strip and blower motor. Both test fine. Checked amps on compressor. And outside fan. Both test fine. Heat pump As it should.
Clean drain. Changed filter. Checked all electronic components. Checked zone dampers. all three zone dampers working as they should. Checked amps on heat strip and blower motor. Both Test fine. Checked amps on compressor and fan. Both Test fine. Heat pump performance as it should.
When I arrive customer stated downstairs bedroom getting too hot to cold, and it seemed like it was running off upstairs thermostat. I found the zone damper was wired to the upstairs zone, not the downstairs zone. Rewired zone damper. Changed filter. Clean drain. Checked all electronic components. Checked amps on heat strip and blower motor. Both is fine. Heat pump performing as it should.
Change filter. Clean drain. Checked all electronic components. Checked amps on. Heat strip and blower motor. Both tests fine. Checked amps on compressor and fan. Both tests fine. Heat pump performing as it should.
During today’s visit, performed inspection and maintenance on one attic, air handler and one outdoor heat pump unit. Changed 20 x 20 x 1 filter. Inspected ductwork for leaks. Inspected blower and coil Compartments for overall cleanliness. Inspected blower amp draws. Inspected function of auxiliary heat strips. One leg of the heat strip kit was not attached. A high resistance in the wire going to the heat strip caused the wire to melt and sever at its terminal. No continuity to ground was found on the circuit. Recommended at this time to cut and clean the wire, and attach a new terminal. Customer authorized the repair at this time. After performing the repair on the heat strip circuit wire, verified proper operation by measuring amp draws. Inspected temperature heat rise while in heat mode. Temperature heat rise is within the ideal range. Inspected outdoor electrical components including the contactor, Capacitor, and outdoor fan motor amp draws. The system is functioning normally at t
Upstairs unit. Changed filter. Clean drain. check out electronic components. Check all safety switches. Checked amps on inducer motor and blower motor. Both test fine. Clean flame sensor. Downstairs bonus room. Clean drain. Change filter. Checked all electron it components. Checked amps own heat strip and blower motor. both test fine. Checked amps on compressor and fan. Both test fine. heat pump performing as it should. Main level unit. added fragrance to a fragrance machine. Clean drying. Change filter. Checked all electronica Components. Checked amps on the draft inducer motor and blower motor. Both test fine. Clean flame sensor. Everything running as it should.
Clean drain. Changed filter. Checked all electronic components. Checked amps on blower motor and heat strip. Both tests fine. Test zone dampers. both dampers working as they should. Checked amps on compressor and fan. Checked pressures on condenser on outside. High-pressure switch was shutting the unit down. Pressures running 140 and 550. Manufacture pressure should be 120/390. Let refrigeration out to get to manufacture pressure. Heat pump performance as it should.
Main level unit. Changed filter. Clean drain. Checked amps on blower and heat strips. Both test good. Checked all zone dampers. Zone dampers test good. Checked amps on heat strip and blower motor. Both test fine. Basement unit. Change filter. Clean drain. checked all electronic components. Checked amps own blower motor and heat strips. both test fine. Check zone dampers. Zone dampers working as they should. Checked amps on compressor and fan on both units. Both units Test fine. both heat pumps working as they should. customer not at home at the time of service.
Change filter. Clean drain. Checked all electronic components. Checked amps on heat strip and blower motor. Both test fine. checked amps on compressor and fan. Both test fine. Heat pump Performance as it should. Also, talk to customer about change the filter in between visits.
Adjusted dampers. Repaired duck to bathroom.
Main level unit. Changed filter. Clean drain. Checked all electronic components. Checked amps on draft induced motor and blower motor. both test fine. Clean flame sensor. Check all safety switches. All the switches. test, fine. Furnace working as it should. upstairs unit. Change filter. Clean drain. Check all electronic components. Clean flame sensor. Checked all safety switches. All safety switch test fine. Gas furnace working as it should. Master bedroom mini split. Changed filter. Clean drain. Duct. Mini split. also, on the mini split return grill did not get put on. I need a 14 x 20 return grill. See picture on grill.
Change filter. Filter is a 14 x 14 x1. Clean drain. Checked all electronic components. Checked amps on the inducer motor and blower motor. Clean flame sensor. Exhaust fan booster. Works fine. Furnace running as it should.
Filter need to be changed next visit. Rangeline. Checked amp On heat strip and blower motor. Both test fine. Checked amps on compressor and fan. Both test fine. Heat pump performing as it should.
Performed single system heat maintenance 20x25x5 filter was still in useable condition cleaned flame sensor and pressure tubes tested all electrical components and connections inspected gas and exhaust supply lines all systems oper Properly