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TECH: Daniel Brand :Frigidaire Product :Refrigerator Model No. :FFCD2418US Model Desc : Serial No. :TH21070085 Install Date :06/09/2022 Retailer NameGRAND APPLIANCE Call No :2000020528 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :10/06/2022 Problem Descrption :Door, When Opened, Simply Falls Open. No Tension On The Door. ______________________________ * Update Service Power * Take photos and collect true model/serial number.