CONCERN: Customer reports dishwasher door is not working properly. CAUSE: Found dishwasher door latch failed. CORRECTION: Replaced dishwasher door latch and tested, operation now normal. CONCERN: Customer reports dishwasher has water in bottom of machine when cycle is complete. CAUSE: Found dishwasher drain line installed incorrectly (NO HIGH LOOP). CORRECTION: Re-installed dishwasher drain line correctly and tested. Operation now normal.