CONCERN: Customer reports washer is over filling with water. CAUSE: Found washer pressure switch to be not operating correctly. Also, found drum/tub bearing issues. Advised customer. CORRECTION: replaced water pressure switch. Test unit. Test ok other than grinding noise. CONCERN: Customer reports dryer is making a loud noise. CAUSE: Found dryer idler pulley failed. CORRECTION: Replaced dryer idler pulley and tested, operation now normal.