3421 S Halsted Place
Chandler, AZ 85286
602-283-2507

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Nick H.

Nick H.


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CONCERN: Customer reports refrigerator section is not getting cold but freezer is still working properly. CAUSE: Found back panel and evaporator coils covered in frost. Tested the refrigerator defrost bi-metal thermostat for continuity, refrigerator defrost bi-metal continuity failed test. Refrigerator defrost bi-metal has electrical short. CORRECTION: Defrosted refrigerator evaporator coils and replaced defrost bi-metal thermostat. Operation now normal. CONCERN: Customer reports refrigerator is not getting cold on refrigerator side. DIAGNOSTIC AND CAUSE: Inspected compressor operation, evaporator fan and condenser fan operation, all normal. Found frost build up on evaporator coils. Tested defrost heater for continuity, Found defrost heater and limiter shorted. CORRECTION: Replaced defrost heater and limiter. Tested operation, all normal upon completion. CONCERN: Customer reports refrigerator is not working properly. CAUSE: Found refrigerator defrost timer failed. CORRECTION: Replace