I didn't expect a call back and an appointment as fast as I did since Monday's are always busy for service Companies. I was given a time frame for my appointment and was called 15 minutes before Carlos arrived I left work and met him at my home. He was very knowledgeable and explained everything that was required. He cleaned up after himself. Our Dryer is working great. This is the second time we have used Affordable Appliance Repair, they were referred to us by my Mother and Brother. We will definitely use them again and refer them to others. Job well done!!!!