Kenmore Dryer is not heating. 128th ave/NRH Johnson CONCERN: Customer reports dryer is not heating. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, found thermal cut out failed.. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element, thermal cutout and tested. Operation now normal.