My 7 year old Whirlpool Duet front loading washer stopped draining properly. I was concerned that fixing it would be too expensive, and I might do better to invest in a new machine. I had an ideal what the problem might be, and Scott gave me a ball park estimate as to the cost on the phone, while explaining, he needed to run diagnostic tests first to be sure. He was on time, professional, and did exactly as he promised. He had the parts needed on his truck. My machine now runs like new. My cost was $300. I was emailed a receipt. Scott was great.
