In this day & age, the art of Customer service is quickly vanishing. BUT - Sam from Appliance Works has restored my hope in the possibility of Customer Service! Sam was not only considerate & well mannered, he was also very knowledgeable. His professionalism in explaining all of my options, gave me the comfort in making the decision I needed to make to move forward in fixing my problem. I would recommend this company & Sam for your appliance needs. Thanks Sam!