The service man was very incompetent. I had to have another come out to fix the problem after their employee did nothing and said just see if the manufacturer will replace it. All the machine needed was a sensor. Now my new dishwasher finally works, thanks to the second company. I'll continue to use their competitor who actually did fix the issue.
Response from Dependable Appliance Repair:
Thank you for your feedback, I apologize you did not have an experience that meets our standards. We will look over this work order and also get with the technician to see how we can improve our service. Glad to hear you were able to get the unit cleaning properly.