This company is easy to deal with. Appt. is made with time window and technician's name when followed by email confirmation. Technician calls just before arriving. Corey was very thoughtful and methodical in his approach to diagnosing and repairing our very old cooktop. He answered all our questions and we learned some things along the way. Really appreciated his patience and thoroughness. We would use this company and request Corey again.
Jeff was great doing the actual repair. However, there is much room for improvement in the process of sourcing parts. When told by Dependable that the necessary parts were out of stock, I personally called Electrolux in Augusta who advised Dependable could order parts directly from them and get delivery in 2 days. This was not done, with no explanation why it was not done and the parts were delivered a full week later, then I had to wait another 5 days to get an appointment to get parts installed. This was a major negative, in addition I am sure there is a markup on the parts- I paid more than I would have had parts been ordered thru Electrolux. If you are in a hurry to get your repair done, explore your options.
my french door Frigidaire has a design flaw and it took several trips to get the ice maker working again. Tyson was patient, knowledgeable, kept at it until it was up and running.
They came on time, finished the job very quickly, cleaned up and gone! Excellent!
Would uses again
SHAWN was very professional, fixed problem and cleaned up afterward. Explained everything he did.
Good service from the scheduler to the technicians. Like their company name, they are DEPENDABLE!!!
FRIGIDAIRE MICROWAVE OVEN DOOR NOT OPENING. TESTED TEH UNIT AND FOUND NO ISSUES AT THIS TIME
ELECRTOLUX WASHER ERROR CODE e32, NOT DOING A FULL CYCLE NEED NEW PUMP MOTOR
FRIGIDAIRE DISHWASHER WATER LEAKMOISTURE, LEAKING WATER REPALCED THE VALVE AND UNIT IS WORKING
FRIGIDAIRE REFRIGERATOR NOT MAKING ENOUGH ICE REPALCED THE ICEMAKER, ICE CONTAINERS ASSEMBLY
THERMADOR COOKTOP TWO KNBS HARD TO TURN AND THE BURNERS DOES NOT WORK NEED THREE VALVES REPALCED AND KNOB ARE BROKEN
LG OVEN HNOT HEATING INSTALLED DOOR GASKETS
FRIGIDAIRE RANGE OVEN NOT HEATING INSTALLED IGNITOR
KENMORE DISHWASHER NOT DRAINING. NEEDS WASHER MOTOR AND PUMP
ELECRTOLUX REFRIGERATOR ERROR CODE- SYEF. FRIGIERATOR ISNT COOLING OR RUNNING REPLACED TEH MOTOR AND MAIN POWER BOARD
VIKING REFRIGERATOR freezing over found teh drain port was clogged cleared teh port and unit is working
VIKING REFRIGERATOR NOT MAKING ICE INSTALLED GRILL ASSEMBLY
ALLVINO WINE COOLER NOT COOLING HAS A SEALED SYSTEM LEAK
SUB ZERO REFRIGERATOR leaking found the condenser coil clogged up and was aot allowing air to pass through cleaned the coil
VIKING REFRIGERATOR NOT COOLING LIKE IT SHOULD INSTALLED POWER SUPPLY
FRIDGIDAIRE STOVE UNIT WILL NOT COME ON AT ALL RESET THE BREAKER ADN THEUNIT IS WORKING