Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
CONCERN: Customer reports Whirlpool dryer is making a loud noise. Model WED7300XW0 CAUSE: Found dryer idler pulley failed. CORRECTION: Replaced dryer idler pulley and tested, operation now normal.
CONCERN: Customer reports water leaking into the refrigerator section of the refrigerator. CAUSE: Found defrost drain clogged with debris. CORRECTION: Removed debris and installed defrost drain tube kit. Tested operation, all normal upon completion
CONCERN: Customer reports Garbage disposal is not working. DIAGNOSTIC AND CAUSE: Technician inspected wall outlet for proper voltage, voltage at the wall is normal. Found garbage disposal motor locked up. CORRECTION: Replaced garbage disposal and tested. Operation now normal.
CONCERN: Dishwasher rack is not operating properly. DIAGNOSTIC AND CAUSE: dishwasher rack rollers failed. CORRECTION: Replaced rollers and tested, operation is now normal.
CONCERN: Customer reports washer is leaking. DIAGNOSTIC AND CAUSE: Inspected water supply to the washer for apparent leaks, no leaks from water supply to washer. Inspected washer water valve for leaks, no leaks at the washer water valve. Inspected washer dispenser and dispenser supply hoses for leaks, no leaks at this time. Inspected washer door boot, found washer door boot seal torn. CORRECTION: Replaced washer door boot seal and checked for leaks. Operation now normal, no leaks upon completion.