I've used Panda four times now to clean three different houses, and Herb has been excellent each time. This time we were selling the house, and after Panda cleaned the floors the realtor said "Wow, this is a really good cleaning job. I've had a guy for 18 years cleaning my floors but this is an excellent job. I'm gonna check out Panda." This is a man who sells high-level, luxury houses. If you want high-level, luxury-level cleaning at a fantastic price, go with Panda.