The gentleman who came to the house was wonderful, Mr. Beck, very courteous and persistent in trying to diagnose the problem when it was not happening while he was here. He asked me to speak with his manager so that he could ask me about the service I received, so I gladly did. The gentleman who I spoke with was very nice, but way too persistent. It felt like a high pressure sales job and it put the employee in front of me in a very uncomfortable situation. Pressured sales that require an instant commitment are usually a red flag to head the other direction. Mr. Beck apologized profusely and assured me that it was not the case and that the owner of the company very much cares about the longterm customer. I would give Tyler Beck 5 stars - but for overall I gave 4 because of the phone call withe the manager.
