They were able to arrange to get an electrician out to our house to address issues related to getting our AC powered. They came on a Saturday and did not charge extra. Drew, the electrician, was able to clearly assess the situation and clearly articulate what needed to be done to rectify the situation providing me with 3 different options. He was very knowledgeable about their programs and how to save us money and finance options. Would highly recommend him. He was courteous, knowledgeable and not pushy.