I'm a computer tech, and have been performing in-home service calls for over ten years. As such, I have a very high standard of Customer Service. Henry exceeded my expectations at all levels. He was able to answer all my questions, no matter how technical or specific. He devised a total solution that not only resolved my immediate issues but will prevent future trouble down the road. He helped me navigate the bureaucratic hurdles laid out by my insurance company after the call to ensure that the work would be covered. He even managed to entice all my animals (including the feral cat outside). Truly a class act. As soon as the dust clears with my insurance I'll be calling him back for some major repairs :)
