Jorge our technician was very knowledgeable with installed our ceiling fan. He called prior to arriving on time. We did not have the correct diameter for the extender rod so we had to reschedule. We obtained one the same day and he was able to return and complete the job that same day. Phenomenal!!! Great service and customer care. He even checked our fuse box to make sure all is safe and secure. Will use this company again. Thanks Jorge