Installing a shelf in our laundry room, I hit a wire and the house lost power. This was on a Sunday. I called TE and got their answering service. The on call electrician called back within 5 minutes and told me how to get power back on for the house and to call Monday for an appointment to look at the laundry room. On Monday, we set up an appointment. The electrician was on time, honest, and knowledgeable. He put in a new dryer outlet, covered the old one with a plate, and updated the breaker. Wonderful experience all the way around. I highly recommend them for any electrical service you need! Very professional!