The authentic care and service I received by Wise Loan's payment solutions' area was exceptionally remarkable by both Jude C. and Alma. They went the extra mile to help me with a payment arrangement that was within my means or limited budget. Jude was like a guardian angel who has your best interests in mind as well as a protective backing with a very affordable arrangement that is tailor-made or customized to the individual. Even when I fell behind on the original terms of the loan contract, Jude was effectively able to find a positive resolution with a smaller, fixed payment amount, which was manageable and I was able to pay off the balance in nearly 36 months. This was extremely rare and flexible. Recently, I was finally able to pay off the remaining balance of the loan after nearly 3 years of being on this payment plan! Imagine that. Now I do not owe a balance. That is the profoundness of how much this company goes above and beyond in their willingness to work with a customer, and I must admit that not too many other loan companies out there in this industry would be willing to extend this level of help. The service is so unique and Essential Lending is definitely in a league of its own. Wise Loan and the representatives Jude C. and Alma seem to have your back like true guardian angels. The professionalism and genuine care I received was truly unforgettable and impressive, because Jude brings a sense of humanity with each exchange or interaction and does not treat a person like they're only just a number in the end, especially during these unsettling times in our world today. I cannot thank you enough for your care, heart of gold, and service. With much gratitude always, because in this life, we are not entitled to anything or this gift of help and every blessing given to us is all for a reason. Much appreciation for your exceptional service, which goes beyond 5 stars!
Overall Experience
Quality
Professionalism
Recommend
Please take a moment to review my service for you!!! Thaks!! Jude at WiseLoan.
Hello!! Please take a moment to review my service for you this morning!! Thanks!! Jude at WiseLoan