Technician (Jordan) came out right away as he was in the area. Quickly diagnosed the problem and will order the parts. Submitted his findings to the office for a final quote. Knowledgeable and thorough.
Did not realize that our extinguishers and EXIT/ Emergency lights were past due for inspection, and we had an audit coming up. Nelbud Services scheduled a technician (Dylan) to come out and take care of our inspections for us. The report he gave us regarding the inspections and replacing of some batteries in the emergency lights was viewed by our auditor and they were impressed. Great service and thank you, Dylan!
Dakota was on time and finished the job in a timely fashion.
I mistakenly forgot my keys to open the sprinkler room door for Randy to get in. He said, he could leave and do his other service calls and then return to take care of us. Not only did he come back and service our sprinkler system he also suggested we replace some sprinkler heads. there was some paint that could potentially affect the water pattern in case of an emergency. Always thorough and answers all my questions. Great service.
Replace Tamper Switch The tamper switch is faulty and needs to be replaced. This component is responsible for detecting unauthorized access or tampering with the device. A malfunctioning tamper switch may trigger false alarms or fail to detect actual tampering, compromising the security of the system. Replacing the faulty switch will restore proper function and ensure reliable performance. Alarm Systems Repair Need to replace tamper. Post type. Please send quote. (#PTSC) Inoperable Deficiency: Bad tamper switch, need to replace.
Alarm Systems Service Call alarm had gone off in the sprinkler room. He hit Alarm Silence, but the trouble light was still on. After resetting this it went back to Trouble Supervisory AR Gate Valves.