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I don’t feel comfortable with giving another business a key and alarm code to do their work. They were instructed several times that they were to call the manager so he can lock the doors and set the alarm instead. They couldn’t even handle that. At about 3-3:30am my manager hasn’t heard from them so he comes back to the store to find them already gone. Looking at the service report, they left at 12am. They knowingly left my business unlocked with the alarm off for over 3 hours. They can’t even be trusted to make a simple phone call let alone be trusted with a key and alarm code.
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Has been well over 2 years now that one of Nelbuds oven service specialists informed by company they could not clean my fan and outside vent pipe properly. They gave me a quote to put in a hinge system so it could be done. After waiting for well over a year for them to install this system (over 2k cost) while my insurance company were constantly on me about it. Finally got installed. My kitchen has been filling up with smoke and unseasonably hot. I finally get it cleaned. Get billed for more than I have ever paid to do the job. Go to pay and find out it was not cleaned properly. The fan and outside vent for which I paid over 2k so they could be accessed was not touched. After contacting Nelbud who I would assume would immediatly have someone to fix this. Put me back on the schedule so here a month later of extreme heat and smoke filled kitchen they schedule me in. Just to be cancelled on AGAIN. Wow great customer service. My kitchen staff might walk out at any time dealing with this heat since it is just now getting warm outside but been horrible for months in kitchen....
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Prompt response and was willing and able to get it taken care of same day.
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Jaymes notifies when he will be on campus and which building he will be inspecting. this allows for easier coordination between the teams on campus.
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Jaymes provides great feedback to us on systems that he is inspecting.
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Tracy provides feedback on buildings that have deficiencies in prompt manner.
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Jaymes communicates which buildings he will be servicing in a timely manner. He alerts us to deficiencies so they can be corrected promptly.
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Very through inspection of the fire extinguishers in the buildings. Follow up is prompt to notify us of deficiencies.
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Tracy notifies us when he is on Campus and which buildings he is going to.
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Kitchen Suppression, Portable Extinguishers, and Emergency / Exit Lights Inspection FP Semi-Annual FP Annual FP Annual Suggested for Ansul R-102 3gal: 3gal Ansul system will be due for complete 12 year maintenance in 2025. Suggested to complete 12 year maintenance next visit in October 2025 to stay compliant
TN 309566460 Emergency / Exit Lights, Portable Extinguishers, and Kitchen Suppression Inspection 14: FP Annual - Elights 3: FP Annual - Extgrs Ansul R-102 4.5 gallon: FP Semi Annual - Ansul
Kitchen Suppression Service Call Service call to add a hood sign to the pull station. Called in by Jeremy McKnight.
12 Year maintenance completed on a 12 Gallon Ansul system.
Portable Extinguishers and Kitchen Suppression Inspection FP Annual Ansul R-102 9gallon: FP Semi Annual Ansul R-102 9gallon: FP Semi Annual
Portable Extinguishers and Emergency / Exit Lights Inspection (2): FP Annual (5): FP Annual - 90 Minute Burn
Kitchen Suppression Inspection Ansul R102 12 gallons: FP Semi Annual Ansul 12g Deficiency for Ansul R102 12 gallons: 12 gallon Ansul system if dated 2013 and is due for 12 year maintenance. 2 regulators, 4 hoses, 2 double tank cartridges
Portable Extinguishers and Kitchen Suppression Service Call Service call for a fire extinguisher that needs recharged. Located by the hand sink. Service call for a broken break rod on a pull station near the office. Service call for the front fryer pull station not being tagged. Called in by Dave
