Kelii worked with us to get the kitchen hood inspections completed at Ball State promptly, which worked with our schedule and his.
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I don’t feel comfortable with giving another business a key and alarm code to do their work. They were instructed several times that they were to call the manager so he can lock the doors and set the alarm instead. They couldn’t even handle that. At about 3-3:30am my manager hasn’t heard from them so he comes back to the store to find them already gone. Looking at the service report, they left at 12am. They knowingly left my business unlocked with the alarm off for over 3 hours. They can’t even be trusted to make a simple phone call let alone be trusted with a key and alarm code.
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Has been well over 2 years now that one of Nelbuds oven service specialists informed by company they could not clean my fan and outside vent pipe properly. They gave me a quote to put in a hinge system so it could be done. After waiting for well over a year for them to install this system (over 2k cost) while my insurance company were constantly on me about it. Finally got installed. My kitchen has been filling up with smoke and unseasonably hot. I finally get it cleaned. Get billed for more than I have ever paid to do the job. Go to pay and find out it was not cleaned properly. The fan and outside vent for which I paid over 2k so they could be accessed was not touched. After contacting Nelbud who I would assume would immediatly have someone to fix this. Put me back on the schedule so here a month later of extreme heat and smoke filled kitchen they schedule me in. Just to be cancelled on AGAIN. Wow great customer service. My kitchen staff might walk out at any time dealing with this heat since it is just now getting warm outside but been horrible for months in kitchen....
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Prompt response and was willing and able to get it taken care of same day.
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Jaymes notifies when he will be on campus and which building he will be inspecting. this allows for easier coordination between the teams on campus.
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Jaymes provides great feedback to us on systems that he is inspecting.
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Tracy provides feedback on buildings that have deficiencies in prompt manner.
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Jaymes communicates which buildings he will be servicing in a timely manner. He alerts us to deficiencies so they can be corrected promptly.
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Very through inspection of the fire extinguishers in the buildings. Follow up is prompt to notify us of deficiencies.
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Tracy notifies us when he is on Campus and which buildings he is going to.
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Kitchen Suppression Inspection FP Semi Annual FP Semi Annual
Kitchen Suppression Inspection Ansul R-102 3 gallon Johnson West: FP Semi Annual
Kitchen Suppression Inspection Ansul R-102 6 gallon Alumni Center: FP Semi Annual Deficiency for Ansul R-102 6 gallon Alumni Center: double tank cartage is a 2006 and needs replaced with new.
Portable Extinguishers Service Call Service call for two fire extinguisher that are needing recharged. One K Class and one ABC. Called in by Hannah.
Kitchen Suppression Inspection Ansul R-102 9 gallon 2nd Floor Kitchen: FP Semi Annual Ansul R-102 12 gallon 1st Floor Main Kitchen: FP Semi Annual Ansul R-102 9 gallon 1st floor small kitchen: FP Semi Annual Ansul R-102 3 gallon Taco Bell: FP Semi Annual
Kitchen Suppression Inspection FP Semi Annual
Kitchen Suppression Inspection Ansul R-102 3 gallon Main Kitchen (HOOD #2): FP Semi Annual Ansul R-102 3 gallon Maka Mia (HOOD #1): FP Semi Annual Ansul R-102 3 gallon Revolving Cuisine (HOOD #3): FP Semi Annual Ansul R-102 3 gallon McKinley Grill / HOOD #4: FP Semi Annual Ansul R-102 3 gallon Allergen Free (HOOD #5): FP Semi Annual
Portable Extinguishers and Emergency / Exit Lights Inspection 2: FP Annual 2 Extgrs 4: FP Annual 4 lights
Fire Suppression Inspection FP Semi Annual - Dry Chem Deficiency for Pyro Chem PCI-25s BC 3 gallon: Dry system is due for 12 year maintenance. (2012)
Emergency / Exit Lights Service Call Service call for elight 90 burn. Called in by Sophie Young.
Portable Extinguishers, Emergency / Exit Lights, and Kitchen Suppression Inspection 3: FP Annual 4: FP Annual Pyro Chem PCL-460+460 9.2 gallon: FP Semi Annual Deficiency for Pyro Chem PCL-460+460 9.2 gallon: PyroChem control head is badly rusted
