Time management could be better. Did not get to the site until more than 2 hours after the supposed appointment time.
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The fan could use more work and they did not turn it back on when they were through. I had to get on the roof and turn it back on.
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Roger went above and beyond to assist us with this problem, knowing we had to have fire watch. I cannot thank him enough for his terrific customer service!
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Scheduled for June however tech was on vacation and now this blew my budget for the month, year. If something is scheduled for a month, then make sure it gets done that month.
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Tracy did an amazing job here in Zionsville! Got our apartment complex done at a great timely matter and worked very hard. He was super helpful to residents as well that had questions!
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Ray explained everything in a clear easy way to understand! He was very professional and personable. You all are very blessed to have him as a face of your company!
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I am glad we have our own representative. This will make it easier to resolve problems instead of starting all over again with someone else. I'm very pleased with service.
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Tony communicate very well with me on what he is doing and what he did to complete the job.
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Portable Extinguishers and Kitchen Suppression Inspection
12yr Hydrostatic Test Due: (1) Amerex KP-375 System (2012 Manufacture Date) During your most recent Fire Protection Inspection, our technicians noted that one or more of your Fire Suppression Tanks are due for a hydrostatic test per: NFPA 17A: 7.5.1 The following parts of wet chemical extinguishing systems shall be subjected to hydrostatic pressure testing at intervals not exceeding 12 years: Wet Chemical Containers Auxiliary Pressure Containers Hose Assemblies Fire Suppression Tanks are required to be pressure tested using water or some other non-compressible fluid to help prevent unwanted failure or rupture of the cylinder. NFPA 17A also requires the replacement of the cartridge used to expel suppression chemical hoses, o-rings, and burst discs. The proposal below is all-inclusive and includes all parts and labor. You can accept this proposal electronically or contact me directly. Kitchen Suppression Repair Amerex Model 375 KP-375 Kitchen: Performed inspection and the Amerex Kp
Portable Extinguishers, Emergency / Exit Lights, and Kitchen Suppression Inspection FP Annual FP Annual FP Semi-Annual Deficiency for Amerex Model 375 KP-375 Kitchen: Amerex KP 375 is due for 12 year maintenance. System is dated 2012
