Technicians left establishment with an error code in panel and did not notify management. Units were down. Also technicians always leave gaps and improperly input vents back in the right place.
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Ty did a great job figuring out the issues, installing the new controller, and really making sure everything worked accordingly.
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Jeffrey did a great job ... sorted out the issue .. He made sure the clog was cleared
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Because of Chris, we will surely come to Nelbud for PM measures. Chris challenged the assessment by our electrical contractor who said we needed a new motor. He got us up and running within 2 hours of diagnosis.
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Workers left grease everywhere and a mess by grill area and back of house area’s
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The team was not careful enough to cover items that could had been affected/damage by the chemicals, therefore some merchandise from the store had to be toss away, few food and paper goods. The team should be more careful with that, and better detail cleaning at the end. We had to disinfect the area due to left over residue of the chemicals. The team also left garbage outside the store, which could have been resulted on a ticket to us. They need to be more careful.
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Ty did a great job, he was able to track down issue and resolve it
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Only two people showed up for the cleaning. It took them all night, but they still couldn't finish the job.
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Zach is extremely knowledgeable and overall, a good guy. Really goes above and beyond.
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