It's nice that the same tech comes out to my site. He knows his way around the building and knows what needs done so i can just let him in and turn him lose. That allows me to get my work done ( no need to babysit them) THANK YOU
i like when we get the same tech back here because they know where everything is and what they have to do. i can just get them setup then go do my own work i do not have to sit with them the hole time. THANK YOU
I definitely appreciate when you send out techs that have been here before so they know what needs done and how to go about getting it done
After a minor snafu from a chemical reaction between the degreasing agent and stainless steel polish used in the cleaning process left a residue, we contacted Nelbud and the supervising tech Scott M. immediately set up a date the following week from the initial cleaning and completely rectified the situation. I can't say enough about Scott, one of the few supervising vendors I've dealt with that is willing to do what ever it takes to make the customer happy and get the job done properly. Thanks Scott