took weeks for them to finally re schedule after claiming they didn't have a key when we haven't changed locks since the last time they came. left marks from the spray they used all around the area. streak marks.
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Overall Experience
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The tram (Nelbud) needs to be more on top of their job . Making sure to leave everything the same as they find the restaurant . Other than that they always come on time and do their job .
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Grease stains all over the floor , broom and other cleaning tools are covered in grease , drains covered in grease as well due to poor cleaning practice
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every quarter that we have our hoods cleaned technicians either misses something or break something
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We used to love you guys , but I think your team needs to pay more attention in what they’re doing it . Sometimes they learn our restaurant without alarm , the back of the house dirty and it’s a lot . I have complained about that so many times but no one has fixed that .
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Every time they clean our hoods something is left dirty or damaged.
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Albert and Alicia did a great job with the hood cleaning. They were very efficient and organized. They even made sure the workspace was spotless when finished! Great job.
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Overall Experience
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