First, Bryce was great. However, your pricing seems crazy for what you get. Example: Inspecting 19 sprinkler heads is a flat $150 charge but took less than 15 minutes. Hourly that would be $600/hour. In fact, the entire inspection took about an hour and cost $721. I would love someone to explain how this makes sense.
Response from AAA Fire Protection Inc.:
Jeff, I would like to thank you for taking the time to fill out our survey and let us know that our technician is performing to the standard in which we expect. We understand it takes time out of your day, but these surveys are vital for us to keep our fingers on the pulse of our customers and to continue to bring the quality of service that we strive for at AAA Fire Protection. Our pricing is based on a per system cost and is pretty competitive across the board as far as industry standards are concerned. Sometimes things go better than excepted and we are able to get in and out of jobs quicker than others. I would also like to point out that inspection reports for your property also have to be filled out, per the cities fire department compliance requirements, also take time and are the same report regardless of the size of your system. When you have time please contact the office and ask for Reese so that we may go over you bill and if needed adjust appropriately. Thank you for being the best part of AAA Fire Protection!
