They came promptly when scheduled, and performed the service without issue. My only suggestion is for them to think about whether they really need to send two people for every job. They visited my house twice. Once to fix a pipe, then again to turn the water back on. Both times, the second technician did virtually nothing. As a result, it cost significantly more than what it could have. Still, good service. Friendly on the phone. And they got the job done to my satisfaction.