The Techs fixed our issue even though it was a fairly difficult problem to solve!
The tech was very professional. My concern is your company has been out to service the same issue 3 times and the problem is not resolved.
John was waiting in my parking lot ready to go. Nice greeting and explanation to his inspection. Had a slight delay getting my alarm off but John started working with other items. Very nice service!
Onsite for service call. FACP was in trouble for a short on I/O card 9 point 18. Performed cold start for proper initialization of system verification. System I/O card 9 has been recovered and FACP is restored to normal condition.
ali/11-12/see henry PER KENNY DONT TRIP THEY ARE INTERLOCKED CALL KENNY Kitchen Suppression Repair --Preform 12 year hydro-testing for (1) 3 gallon Ansul bottle. --Preform 12 year testing for (1) system regulator.
Onsite to replace duct detector. Devices tested and functioned properly as intended. System is in normal condition at departure.
tt darin/8-9 Kitchen Suppression Inspection Semiannual Inspection Dept: KITCHEN Equip Desc: (1) PYROCHEM PCL 3 GAL & (4) EXT Alarm Int: Yes
Portable Extinguishers Service Call
Portable Extinguishers Inspection
Annual Inspection Lights Equip Desc: Inspect Lights
Portable Extinguishers and Emergency / Exit Lights Inspection