It is always a pleasure working with Rob Fraser He does not waste time and makes sure I understand what needs to be done at the start and confirms at the end of the call
Rob is always a pleasure when here working on our equipment, always informative, to the point explanation and professional. Any one of the Sprouse staff members are friendly and helpful. Victor has always been their when needed, on setting up our contract with Sprouse both Rob and Victor are the successors for the reason I changed over using Sprouse in the first place. Keep both of those Men happy, they are truly an asset to your company.
Had yet another great service call from Sprouse. They replaced some of our fire hoses, extinguishers and emergency lights. The tech was professional, quick and did great work.
Had a tech come to our warehouse for our "stand-pipe" inspection. He was very professional, told me exactly what he was here to do, then followed all our on site safety regulations and was overall just a great person to deal with.
Sprouse was contracted out by Vipond to inspect our fire extinguishers. Communication was next to nil. I am told that Sprouse cancelled on two schedules. Sprouse rep showed up unannounced. The only positive was the rep. Rob (or Bob?) was very professional and easy to work with.
Rob was very informative with what he was doing on site and a pleasure to deal with.
We have been using Sprouse for 3+ years to test our fire suppression system & fire extinguishers. They are always so pleasant to work with!
Sprouce needs to have signature on all work completed by Chief Engineer before leaving hotel. Other than that all is good.