Aaron was very professional. My phone conversation was pleasant. They were willing to dispatch someone right away to fix a broken spring. We scheduled for the following day for my convenience. I received a text with a picture of the technician, background, and time window for arrival. He arrived at the beginning of the time window. He not only fixed the spring but recommended replacing cables, bearings, and upgraded to higher quality and safer rollers, all of this at the higher end of what I thought it would cost to replace only the spring. The additional fixes were done just for the price of the components, which were priced lower than I expected, because labor involved removing the old components anyway. I thought that was a smart option to offer up. In addition they lubed all components. In the end the door operated more smoothly. They also quoted a full garage door replacement which was surprisingly lower cost then I thought. I highly recommend Aaron. They are now my go to for anything garage door related.
Outstanding experience - amazing job - easy install and fast
Response from Aaron Overhead Doors Buford:
Mark, thank you for the great review! Enjoy your new motors and I look forward to working with you in the future!
First a REAL person at Aaron Overhead Doors answered our call. They and came the very next day to repair the problem, we were impressed. The technician was on time. Aaron sent us his name as well as his picture. Mr. Matt Griffith was fantastic. Matt listened to what we said. He let us know what the options were after accessing the issue with door and fixed it in record time leaving the area without any debris. It was a pleasure working with a professional that also was personable. We will call on this Family Owned company for any future services that we require. Thank you Aaron Overhead Doors4
Aaron Overhead Doors may be the best service company I've ever used personally. We had an accident with one of our three garage doors that left a couple of panels damaged. We tried a couple of the bigger garage door companies first, but they couldn't match the panels from ~2004, so it meant a whole new garage door that wouldn't match the other two doors we have. This is obviously undesirable. I did a search on our brand of garage door manufacturer (Doorlink) and Aaron Overhead was a match, and so I checked with them and they said they could service that brand of garage door. So they came out and did a thorough estimate, taking the time to look at all three of my doors. They provided a low, medium, and high quote with just what I needed fixed, just what I needed fixed plus servicing some obvious deficiencies in my other two doors, and also a brand new door option. So I chose the middle quote. They ordered two new garage panels that were a perfect match, and arrived a couple of weeks later. They installed the new panels, took away the damaged ones, swapped out all 36 of the rollers on my 3 doors, adjusted the rails, added strengthening bars to the top of all 3 doors (that should have been installed originally), lubricated everything, and check all three springs tension. All for the same price as a new, non-matching door from one of the other companies. So now I have three very quiet garage doors that run nice and smooth and have a lot of life left in them. And it is a big relief to have all 3 doors still matching. It took the service person 1 hour to do all this work. He was very expert at his job and I actually had a fleeting thought that I had been overcharged a little bit from a labor perspective. But it's not his fault he is good at his job, and I know I could have never done that work. Would I rather have had someone less experienced clanking around for 4 hours trying to figure things out? No way! I tried to service my own door once and nearly lost a finger, costing me more than $500 at a med center, so... Anyway, these guys are great, their communication via email and text was stellar, they showed up on time, and were in and out in a hurry. Highly Recommend!
Aaron Door came out within 2 weeks of my order and installed my new doors and motor. The installers were very professional and helpful. I have nothing but good things to say about the way this company handled my business. Their customer service was excellent from the salesman to the office staff. I would highly recommend them for your garage doors and repairs.
Cody was very professional and very clear in his explanations. He was patient as we asked a number of questions. We look forward to continuing to work with Cody and Aaron Overhead Doors.
They were very promp. I called at 8:30 am and had my repair completed by 10:15 am. Very professional.
Reset cables and reset operator limits.
Reset cables and reprogrammed motor limits.
Garage Door Install.
Replaced broken safety sensor.
Replaced springs, bearing plates, center bearing, cables, and rollers.
Installed circuit board for Liftmaster opener.
Installed springs and end bearing plates 1 set of 207x25 1 set of end bearing plates Job complete no complaints
Installed circuit board, reset limits and force, opener worked fine, no issues.
Servicing and tuning up garage door.
Installing LiftMaster garage door opener.
Installing 16'x7' garage door.
Installing two LiftMaster motors with 7ft rails. Programming three remotes and one keypad. Tuning up two garage doors and springs. Programming MyQ technology.
Installing CHI 2283 garage door. Servicing and tuning garage door.
Installing LiftMaster 8355W garage door opener with 7' bel rail. Installing LiftMaster 877 keypad. Servicing garage door.
Replacing broken torsion springs on garage door. Replacing end bearing plate on a different garage door and installing 9ft strut. Service and tuning up garage door.