The customer needs a torsion spring system replaced on his garage door. Scheduled an appointment for the same day between 4 and 6 pm. The technician replaced both springs for the door. I also reprogrammed the garage door opener to make sure it was working properly.
Customer had a torsion spring break in his door. Set up an appointment for the same evening after 5pm. Replaced both torsion springs in 90 minutes time.